LEBEN LABO ETHICAL ACTION is an organization within the Company that was launched to put into practice the various feedback from our customers based on the theme of contributing to society by doing good things. In recognition of our sincere efforts to increase the happiness of people and their lifestyles, led by our corporate vision of “THINK HAPPINESS AND MAKE THE HAPPINESS,” we have been awarded the Good Design Award for four consecutive years. Four of the organization’s projects were selected in 2019.
“SMART TORISETSU (SMART MANUAL)” Project
When people buy built-for-sale condominiums, they receive various instruction manuals for installed residential equipment. They are a tremendous amount of material in total, making them difficult to use—they can be difficult to find when needed, and it can be difficult to find contact information within them.
This service digitizes these instruction manuals so they can be viewed on smartphones and centrally managed. This idea helps reduce the number of inquiries to property management companies, saves resources by making the manuals paperless, and helps preserve the asset value on resale through appropriate document management. The service has been adopted at NEBEL Mitaka (Tokyo).
“USE OF MODEL ROOMS AND SALES CENTERS AS DISASTER RESPONSE SITES” Project
The show rooms created when selling built-for-sale condominiums show customers what completed built-for-sale condominiums will be like and serve as sales negotiation sites. However, they are frequently built for individual condominiums and torn down after all units are sold. In this project, we outfitted show rooms with supplies and equipment needed in the event of a disaster; water, a living essential; charging facilities for mobile phones, etc., using in-house generators, and the like, and opened them to the general public as disaster response sites. Efforts began in fiscal 2019 and installation was completed at 23 sites as of March 31, 2021. We will actively use our expertise in efforts such as supplying condominium unit buyers with disaster kits, and will further expand these sites.
“SMART GARBAGE STORAGE” 6M Project
This project reconceptualized garbage pickup areas in condominiums as common areas, like entrance halls, using environmental design to change their negative image and help reduce garbage disposal. Condominium garbage areas, parts of peoples’ living environments, are seen as smelly, scary, and dirty. We thought about what Takara Leben could do about this, and introduced beautiful “Garbage Stations” in our new condominiums. We have made further advances in this effort, carrying out a “6M* Project” with the aims of promoting garbage volume reductions and spurring individual action to reduce garbage disposal to as close to zero as possible. This project has been instituted at NEBEL URAWA (Saitama Prefecture) and other condominiums.
* The 6Ms refers to mottainai (wasteful), motto kurikaeshi tsukau (use articles more times), mo ichido tsukau (use articles again), mo niowanai (no longer smelly), mo kowakunai (no longer scary), and mo kitanakunai (no longer dirty).
“MODIFIABLE DESIGN CONDOMINIUM COMMON AREA” Project
The usage rates of common areas such as lounges and children’s rooms have a tendency to fall as residents’ lifestyles change over time. To address this, Takara Leben has developed two-stage modifiable condominiums that adapt to growth stages, with future renovation plans built in from the very start. By creating condominium common areas and facilities that can be updated based on customer requests after a certain period of time, we not only meet customer needs, but also help revitalize communities and maintain condominium asset values. This project has been carried out at Leben Kemigawahama GRANVARDI (Chiba Prefecture).
“10 for All” Safety Assurance Service and “KIT+” Personal Disaster Kits
As one of our efforts to ensure that residences are not supplied as mere “boxes,” and to progress from “material wealth” to “qualitative wealth,” we have begun providing the “10 for All” safety assurance service and “KIT+” personal disaster kits. “10 for All” offers customers support so they can live with peace of mind, through extended warranties for residential facilities and equipment; 24 hour emergency response and maintenance support for water leaks, key issues, and glass breakage; inspections of private areas and repair services; and other services, for 10 years after property handover. “KIT+” are not kits of disaster response goods for entire households, but instead a concept focused on individual needs. They were the winner of a Good Design Award 2016. Each consists of a compact, A4-sized folder file-like package which individuals supplement with what they specifically will need in the event of an emergency, to be kept close at hand at all times.
Residential Facility and Equipment Extended Warranty (10 Years)Malfunctions and breakage of articles included within the warranty scope are repaired free of charge every time for the entire duration of the warranty
24-Hour Emergency Response + Maintenance SupportIn addition to on-site dispatch and initial response for water leaks, trouble with keys, and glass breakage emergencies, service personnel are also dispatched to handle problems with fixtures, entry doors, sashes, and the like
Private Area Inspection + Repair Services (5 Years / 10 Years)Dedicated staff visit customer residences and perform interviews and inspections, repairing any issues that can be immediately addressed (for 5 or 10 years after property handover)
SOCOPOS is a highly convenient facility that incorporates private mailboxes into parcel delivery lockers to recreate the functions of a post office within a condominium building. SOCOPOS enables a variety of functions to make life more convenient including receipt of registered mail, automatic receipt of Yu-Pack shipping parcels, and collection of outgoing postal items within the condominium building.
The rapid increase in integrated logistics and delivery items is causing social problems and the need to improve delivery company systems. Rather than unilaterally demanding that businesses that handle delivery parcels and postal items make improvements, we want to create a mutually beneficial balance in society by improving the infrastructure of both beneficiaries and users. These efforts began in fiscal 2017, and SOCOPOS has been installed in 11 properties as of March 31, 2021.
The SOCOPOS Concept
“JIJO KYOJO (Self-Help Mutual Assistance)” Project
The JIJO KYOJO (Self-Help Mutual Assistance) Project is a disaster water and power supply support system using condominiums equipped with solar power generation systems. Anshin Mizu and Anshin Denki seek to increase electric power and the volume of water stored in water storage tanks with the objective of supplying electricity and water to condominium residents and other local residents as well as enhancing disaster preparedness facilities such as bench grills, portable toilets, and security cameras and other security devices and conducting disaster drills to present the ideal of condominium facilities from the new perspective of a part of social infrastructure.